7TRUE

FREQUENTLY ASKED QUESTIONS

When will I get my nail polish subscription box? 

Purchases are shipped 3 to 5 business days after the order is placed and are subject to shipping charges 

What size are your nail polish bottles?

15 mL / 0.5 fl. oz. full size bottles

My box got lost! What do I do?

Please contact us at info@seventrue.com

Does your nail polish contain animal products? Is it tested on animals?

No, our products are cruelty free, vegan and proudly made in the USA

What is your nail polish free of?

Our polishes and treatments do not contain Formaldehyde, Formaldehyde Resin, Toluene, DBP (Dibutyl Phthalate), Xylene & Parabens and Camphor

Are your products kids safe? 

As moms we are comfortable with our children using our products but we will leave that decision at your discretion

Do you charge sales tax?

We are required by state law to collect sales tax in California. If your shipping address is outside of California, you will not be charged sales tax

What is your cancellation policy?

You can cancel your subscription at any time for any reason

Can I order nail polish colors from previous collections?

Nail polish colors are available on the website, A La Carte, until supplies last

Can I find your brand at retail stores?

7TRUE is only available online at the moment

Is 7TRUE available outside the US?

Subscription and products currently ship within the United States

Can I send 7TRUE as a gift? 

Yes, it will be available at check out

Do you accept all credit cards?

All major credit cards are accepted

Can I get a refund?

Due to the nature of our product, we cannot accept returns.  

Please contact us at info@seventrue.com

What are the ingredients in your Nail Polish? 

Ingredients: Butyl Acetate, Ethyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Isopropyl Alcohol, Stearalkowium Bentonite, Acrylates Copolymer, Styrene/Acrylates Copolymer, Silica, *Benzophenone-1,Trimethylpentanediyl Dibenzoate. *Note: We work hard to eliminate and reduce the bad stuff. Our products contain less than 0.2% of Benzophenone-1 and absorption is minimal due to the inert nature of fingernails

 

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